Noticeboard

We thought it would be interesting to show how many appointments the GPs and Practice Nurses at Mill Lane Surgery dealt with during the National Lockdown. From 23 March 2020- 30 April 2021 we did:

22,932 telephone appointments

3097 GP face to face appointments

688 Home visits

5702 Nurse face to face appointments

We have also administered 680 Covid vaccinations over 5 Saturday mornings and home visits from the Practice Nurse.

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If you have any questions regarding the Covid vaccination please click on the link below.

https://www.nhslothian.scot/Coronavirus/Vaccine/Pages/Frequently-Asked-Questions.aspx

Practice Management

Paula Tipton

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Reception

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Angela Davidson
Christine Gorrie
Laura Sanders
Veronica Irvine
Katherine Stevenson
Arlene McCormack

Secretaries

Hayley McDonald
 
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